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Post by carbonwyvern on Jul 2, 2020 2:01:59 GMT
So I made a total of 3 purchases, I’m going to try and make this easy.
1. Made a purchase for $17.99 for 300 Ocex blueprints. It said purchase was completed, but I never received the 300 blueprints.
2. Bought the package for $19.99 that contained 500 gold And 1950 blueprints which I was charged and didn’t receive. I was contacted About the purchase and received 1000 gold, but they were still working on the blueprints. That was a few Days ago still no blueprints.
3. Purchased 30 days of premium that was charged and I didn’t receive. Put in suggestions, they gave contacted me and resolved.
Now: I still need the 1950 Blueprints and the 300 Ocex blueprints. Can i get these please? I paid money for something I haven’t gotten. Not happy.
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Post by MMND_Wildcat on Jul 14, 2020 11:47:35 GMT
Dear carbonwyvern Please send us the purchase confirmation mail and your player profile screenshot to mechwars@momend.com. We will check your actions and we will send you all of them. We are sorry about this problem. Best regards.
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Post by slayer5981 on Sept 26, 2020 22:56:15 GMT
I also made several purchase an did not revive anything very unhappy slayer5981
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Post by MMND_Zionage on Oct 8, 2020 14:04:28 GMT
Dear slayer5981 If you are having the same issues with carbonwyvern, please send us the purchase confirmation mail and your player profile screenshot to mechwars@momend.com. Thank you. Best regards.
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