niner
New Member
Posts: 9
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Post by niner on Mar 5, 2021 1:41:19 GMT
So, all of the sudden, the MW game would not load from the app. Eventually I had to delete it and reload. Somehow a lot of my progress( mechs, weapons, ranking) did not come back when I reloaded the game. The problem started around the time of the last upgrades. Is there a way I can get those those things back(restored) ? Please help!
Account number:
#-MLL8IS2zSElLpTdhMdl
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Post by MMND_Zionage on Mar 5, 2021 15:29:53 GMT
Dear niner You don't have to worry. We can restore your account. I will inform you after reviewing your account in detail. Thank you. Best regards.
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niner
New Member
Posts: 9
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Post by niner on Mar 5, 2021 23:52:01 GMT
That would be awesome! Thank you!
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Post by MMND_Zionage on Mar 8, 2021 14:03:42 GMT
Dear niner We examined your account and found that, as you said, you lost your progress. We will restore your account as soon as possible. Thank you. Best regards.
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niner
New Member
Posts: 9
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Post by niner on Mar 9, 2021 20:40:57 GMT
Thanks so much...that would be great!
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niner
New Member
Posts: 9
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Post by niner on Mar 12, 2021 14:05:31 GMT
Does the process to restore take a while? Just wondering. Thanks again for your help!
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Post by MMND_Zionage on Mar 15, 2021 14:02:37 GMT
Dear niner Our developers started the account restore process. You can complete the account restore process by following the steps when you enter the game. Thank you. Best regards.
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niner
New Member
Posts: 9
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Post by niner on Mar 19, 2021 19:54:00 GMT
I followed the instructions but nothing happened. No prompt popped up saying that it had failed but basically nothing happened. I responded by clicking on the feedback icon but I haven’t heard back in several days. Please advise.
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niner
New Member
Posts: 9
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Post by niner on Mar 19, 2021 19:54:39 GMT
Thank you in advance for your help.
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Post by MMND_Zionage on Mar 23, 2021 12:54:17 GMT
Dear niner No need to worry, we'll start the account restore process again. We will start the account restore process as soon as possible and let you know when we start it. Thank you. Best regards.
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niner
New Member
Posts: 9
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Post by niner on Mar 29, 2021 20:40:28 GMT
Thank you for your response.
I was given the restore instructions again (the exact same instructions as last time) but again nothing happened....the account was not restored.
No prompt came up to say it had failed but just nothing happened.
Any help would be much appreciated!
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niner
New Member
Posts: 9
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Post by niner on Apr 7, 2021 1:20:21 GMT
Can there be another attempt to restore my progress?
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niner
New Member
Posts: 9
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Post by niner on Apr 7, 2021 1:21:06 GMT
Can there be another attempt to restore my progress?
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Post by MMND_Zionage on Apr 9, 2021 14:11:09 GMT
Dear niner Our developers will start the your account restore process again. In this process, please do not log in to your account on another device and play the game on a single device. I'll let you know when we start the account restore process. Thank you. Best regards.
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Post by MMND_Zionage on Apr 13, 2021 6:22:09 GMT
Dear niner Our developers started the account restore process again. You can complete the account restore process by following the steps when you enter the game. Thank you. Best regards.
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