beth
New Member
Posts: 12
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Post by beth on Apr 8, 2021 16:26:58 GMT
Hello,
I have gone on today and have lost all my progress. I have been playing for a very long time and am quite disappointed now. I would very much like my old account back please. It's nickname was "Beth" I was on level 103 and got to Legend in the tiers. Thank you and could you please fix it so I can play again
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beth
New Member
Posts: 12
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Post by beth on Apr 9, 2021 11:42:28 GMT
How long will it take you to get my account back to the way it was? I was hoping to have it back for today. Thank you and fix this problem quickly.
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Post by MMND_Zionage on Apr 9, 2021 13:51:18 GMT
Dear beth We will restore your account. Our developers will start account restore process. In this process, please do not log in to your account on another device and play the game on a single device. I'll let you know when there is an improvement. Thank you. Best regards.
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beth
New Member
Posts: 12
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Post by beth on Apr 9, 2021 14:10:32 GMT
That is the best thing I have heard all day. Thank you for your time and effort to sort this out for me, just one more thing, can you give me a time frame for this process?
Best regards Beth
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Post by MMND_Zionage on Apr 9, 2021 14:42:28 GMT
We will restore your account on Monday as Saturday and Sunday are holidays and out of business hours. I will let you know when there is an improvement. Thank you. Best regards.
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beth
New Member
Posts: 12
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Post by beth on Apr 9, 2021 15:00:53 GMT
Ok, thank you for your cooperation.
Best regards
(And could you tell me as soon as it is done, Thank you).
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beth
New Member
Posts: 12
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Post by beth on Apr 12, 2021 12:04:45 GMT
Is my account back now!!?
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Post by MMND_Zionage on Apr 13, 2021 6:35:23 GMT
Dear beth Sorry for the delay. We had a hard time finding your profile in the system, but we were finally able to find it. We will restore your account within the day. I will let you know when we restore your account. Thank you for your understanding. Best regards.
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beth
New Member
Posts: 12
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Post by beth on Apr 13, 2021 6:36:52 GMT
Thank you!!!!
The best of regards, Beth
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beth
New Member
Posts: 12
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Post by beth on Apr 13, 2021 15:03:01 GMT
Is it done now. Is my account back!?!!
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beth
New Member
Posts: 12
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Post by beth on Apr 14, 2021 11:07:21 GMT
It hasn't done it? I have just gone on to mech wars and it's the same account as it was before!!!
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beth
New Member
Posts: 12
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Post by beth on Apr 14, 2021 14:25:48 GMT
MY GOD, FIX MY ACCOUNT!!!!!
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beth
New Member
Posts: 12
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Post by beth on Apr 15, 2021 11:53:17 GMT
Can you please fix my account to the right one! Thank you.
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