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Post by angmon on Nov 27, 2022 13:16:17 GMT
I have reinstalled the game because of an issue. Now i am not able to get my profile and progress in game. I have subscribed to VIP also in that profile.
Details are:
Name: Angmon
UID: #K82H1RR4HW
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Post by MMND_Zionage on Nov 29, 2022 9:50:49 GMT
Dear angmon, I started the restore process. You will see a warning when you enter the game with some steps to follow. You can complete the restore process by following the steps in this warning. Thank you. Best regards.
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Post by angmon on Dec 1, 2022 10:01:13 GMT
While I am reinstalling the game, always it's starting with freash random account. How can I login with exact 'Angmon' account!?
Thanks for the support.
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Post by MMND_Zionage on Dec 2, 2022 12:52:58 GMT
Dear angmon I will start the restore process again. Can you send me the user id of the new account that appears when you enter the game? Please do not delete the game until I initiate the restore process. I'll let you know when I start the restore process. Best regards.
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Post by angmon on Dec 7, 2022 11:44:01 GMT
Thanks admin, my new ID is #4U2KU9WGG6.
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Post by MMND_Zionage on Dec 8, 2022 11:11:29 GMT
Dear angmon, I started the restore process again. You will see a warning when you enter the game with some steps to follow. You can complete the restore process by following the steps in this warning. To avoid this problem again, please make sure you have linked your account to google play or gamecenter. Best regards.
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Post by angmon on Dec 11, 2022 8:56:20 GMT
Thanks administrator, I got my game data back. Thanks for the support.
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Post by MMND_Zionage on Dec 21, 2022 9:02:12 GMT
Dear angmon, I'm glad your problem was solved. If you have any other problems, you can contact me again. Best regards.
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